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Warranties, Returns & Exchanges

At United Sports Brands, our return policy is liberal, generous and tolerant, but it does have its limits! We understand that putting a specific time limit on all returns is not reasonable, as usage and seasons vary greatly. Plus, we realize that everyone’s idea of “reasonable wear and tear” also varies.

If our gear fails to deliver, we will fully stand behind that product. If it fails to deliver on its one thousand and first wearing, we would consider that “reasonable wear and tear.” Rather than shutting the door on returns after 30 days, we prefer to be flexible and judge each situation individually.


FREE 30 DAY RETURNS


RETURN & EXCHANGE PROCESS:

Please proceed to our Return & Exchange Portal:  https://usbca.loopreturns.com/lookup

WARRANTIES:

  1. Email our Customer Service team at csca@unitedspb.com.
  2. Include - a Photo of the product highlighting the defect, the size of the product, and your shipping address.
  3. Our CS team is available Monday to Friday from 9am-5pm
  4. Please allow 2 to 3 business days for a response