RETURN & EXCHANGE TIMELINE
At United Sports Brands, our return policy is liberal, generous and tolerant, but it does have its limits! We understand that putting a specific time limit on all returns is not reasonable, as usage and seasons vary greatly. Plus, we realize that everyone’s idea of “reasonable wear and tear” also varies.
If our gear fails to deliver, we will fully stand behind that product. If it fails to deliver on its one thousand and first wearing, we would consider that “reasonable wear and tear.” Rather than shutting the door on returns after 30 days, we prefer to be flexible and judge each situation individually.
FREE 30 DAY RETURNS
Please contact our customer service team from Monday-Friday from 9am-5pm EST at 1-844-484-4304 or csca@unitedspb.com and we can assist you.
